Frequently Asked Questions

WHAT CAN I BRING ON THE BUS?

If you absolutely need to bring something, keep in mind that you can not store your items on the bus and all of the stadiums and venues that we service have a clear bag policy. There is absolutely ZERO weapons allowed on board the bus. If you are caught with a weapon on one of our buses you will be asked to disembark immediately without a refund.

DO I NEED TRAVEL INSURANCE?

While we currently do not offer any options for travel insurance, we are currently working on creating partnerships with the leading travel insurance brands. While it is not necessary to have travel insurance, we do recommend it because things do happen, it is life after all. With that being said if you think you may need it, you might want to get it.

CAN MY KIDS RIDE ON CARAFAN?

Yes, kids are welcome on Carafan. We want you to enjoy a day at the event of your choosing with your family! Kids 2 and under ride for free and do not need a ticket. 2- 17 rides for $75.

WHAT HAPPENS IF I CAN'T FIND MY TICKET IN MY EMAIL?

Don't worry we can find it! If you want a copy just reach out to us at support@ridecarafan.com, so we can send you another one. If a copy isn't a necessity we can find you when you check in.

WHAT HAPPENS IF I BECOME BELLIGERENT ON THE BUS BECAUSE I DRANK TOO MUCH?

If you become too drunk to ride on our buses and cannot control yourself there are a few scenarios that may occur. If the buses are not in motion and still in the staging area about to depart we will not allow you to get on the bus, if you are on the bus we will ask you to disembark, if you refuse we will call the police.

 

If we are in motion and you become belligerent we will call the police immediately. We do not recommend doing this because no one wants to spend a night in jail in the middle of nowhere. We want you to drink responsibly and have fun, but don't be rude and obnoxious!

Still Have Questions?

If you have a question that is not listed please reach out to us at support@ridecarafan.com 

so that we can get it answered and add it if we think it is a good question.